Privacy Policy

Last updated: January 8, 2026

1. Introduction

Crescitaly ("we", "us", or "our") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our services.

2. Information We Collect

We collect information in the following ways:

Information You Provide

  • Account registration details (email, username)
  • Payment information (processed securely by payment providers)
  • Order details (social media usernames/URLs)
  • Support communications

Information Collected Automatically

  • Device and browser information
  • IP address and location data
  • Usage data and analytics
  • Cookies and similar technologies

3. How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Provide customer support
  • Send service updates and promotional communications
  • Improve our services and user experience
  • Comply with legal obligations
  • Prevent fraud and abuse

4. Legal Basis for Processing (GDPR)

For users in the EEA, we process your data based on:

  • Contract: To fulfill our service agreement
  • Consent: For marketing communications
  • Legitimate Interest: To improve our services
  • Legal Obligation: To comply with laws

5. Data Sharing

We may share your data with:

  • Payment processors (Stripe, PayPal)
  • Analytics providers (Google Analytics)
  • Customer support tools
  • Legal authorities when required by law

We never sell your personal data to third parties.

6. Data Retention

We retain your data for as long as necessary to provide our services and comply with legal obligations. You can request deletion of your account and data at any time.

7. Your Rights (GDPR)

You have the right to:

  • Access your personal data
  • Rectify inaccurate data
  • Request data deletion ("right to be forgotten")
  • Restrict or object to processing
  • Data portability
  • Withdraw consent at any time

8. Cookies

We use cookies to improve your experience. You can manage your cookie preferences through our cookie consent banner or your browser settings. See our Cookie Policy for more details.

9. Security

We implement industry-standard security measures including SSL encryption, secure payment processing, and regular security audits to protect your data.

10. Contact Us

For privacy-related inquiries or to exercise your rights, contact our Data Protection Officer:

privacy@crescitaly.com